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Thoughts & Views

Corporate reputation and trust are some of a company’s most important assets, especially in today’s turbulent business environment where companies face increasingly demanding, well-informed stakeholders and customers. Managing reputation in this environment requires companies to respond adeptly to potentially dangerous issues and disruptions while staying focused on their long-term goals.

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Mentorship continues to be one of the most significant and crucial routes to professional learning. Junior executives are encouraged to seek out senior executives to learn them the ropes and to share their expertise and skills. But this relationship can be just as beneficial for the mentor as the mentee, even more so if the relationship is cross-cultural. HBR explains ...

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Exceptional customer service often entails going the extra mile. This doesn’t necessarily involve expensive initiatives; it does involve paying attention to detail. Entrepreneur Magazine shares six tips to “wow” your customers (Source: Entrepreneur Magazine) ...

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